Visiting Us

Patient bill of Rights & Responsibilities

To be treated with courtesy and respect.
To appreciation and preservation of his/her dignity.
To protection of his/her need for and right to privacy.
To prompt and reasonable response to questions and requests.
To know who is responsible for his/her care.
To be given by his/her healthcare provider, information concerning diagnosis, planned course of treatment, alternatives, risks and prognosis.
To refuse any treatment, except as otherwise provided by law.
To receive a copy of a reasonably clear and understandable itemized bill and upon request, to have the charges explained.
To impartial access to medical treatment, regardless of race, religion, national origin, or physical handicap.
To know if medical treatment is for purposes of research and to give his/her consent or refusal to participate in such research.
To express grievances regarding any violation of his/her rights, as stated in federal and state law, by following the procedure of this healthcare facility for filing such complaints.
To know what rules and regulations apply to his/her conduct.

To have his/her personal representative interviewed in a manner as to reasonably assure privacy.
To expect his/her personal representative to conduct discussions or consultations involving his/her care with discretion.
To have individuals not directly involved in his/her care, not present without his/her permission.
To have his/her medical record read only by individuals directly involved in his/her healthcare or in the monitoring of its quality.
To have all communications and other records pertaining to his/her care, treated as confidential.
To reasonable safety with regards to the practices and environment of this healthcare facility.

Providing to his/her healthcare provider, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to his/her health.
Reporting unexpected changes in his/her condition to his/her healthcare provider.
Informing his/her healthcare provider whether he/she understands a proposed/recommended course of treatment and what is expected of him/her, as the patient.
Following the treatment plan developed by his/her healthcare provider.
Keeping appointments and, when he/she is unable to do so for any reason, notifying the healthcare facility.
His/her actions if he/she refuses treatment or does not follow the healthcare provider’s instructions.
Assuring that the financial obligations of his/her health care are fulfilled as promptly as possible.
Following healthcare facility rules and regulations affecting patient care and conduct.

Appointments